Privacy – MacroGenics

MacroGenics Privacy Policy

Last Updated: May 28, 2024

This Privacy Policy (the “Policy”) describes how MacroGenics, Inc. and its affiliates (collectively “MacroGenics”, “we,” “us,” “our”) handle the information we collect about persons who visit the http://www.macrogenics.com website or any other website that links to this Policy (collectively, the “Sites”), or otherwise provide their personal information to us. Specifically, the Policy is designed to tell you about MacroGenics’ practices with respect to our collection, maintenance, use and disclosure of information.

By visiting any of the Sites or otherwise interacting with us, you are deemed to agree to the terms of this Policy (as well as our Terms of Use), so please read the Policy carefully.

We may update this Policy at any time. Any changes to the Policy will become effective upon the date of our posting of the revised Policy on the Sites.

I. What Types of Personal Information Does MacroGenics Collect?

We collect personal information (“Information”) from and about patients, caregivers, healthcare professionals and other individuals who interact with us. The Personal Information collected depends on the purpose for which it is being collected. We may combine the Personal Information we collect from an individual with information we receive from third party sources.

Categories of Personal Information That May be Collected

Identifiers: such as first and last name, signature, email address, telephone number, unique online identifiers, IP address, Social Security Number (SSN), National Provider Identifier (NPI), payment information, medical information, health insurance information
Demographic Information; Protected Classification Characteristics: such as age, gender, race or ethnicity, ancestry, national origin, citizenship, sexual orientation, veteran or military status, religion or creed, marital status, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions)
Commercial Information: such as records of therapies purchased or obtained.
Health Information: such as medical condition and treatment, health insurance information, physical characteristics, or description, or genetic information.
Biometric Information: genetic, physiological, behavioral characteristics or activity patters used to extract a template or other identifier, or identifying information
Content of communications: such as information you post on our Sites or social media pages and information you provide through communications with us
Internet or other similar network activity: such as device information, browser information, browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement
Geolocation data: Physical location collected through IP address
Sensory data: Audio (call center recordings)
Inferences drawn from other personal information: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Sensitive Personal Information: certain of the information listed in the categories above constitutes sensitive personal information including health information, social security number, and racial or ethnic origin. We do not use sensitive Personal Information for purposes of inferring characteristics about an individual

We may also maintain certain Personal Information that has been de-identified and is therefore no longer Personal Information. We commit not to attempt to reidentify such information.

Sources of Personal Information Collected

We collect Personal Information in the following ways:

Directly from you when you interact with us or our service providers;
From third parties including our clinical trial partners, patient support hub, your healthcare provider or pharmacist, or your insurer;
From publicly available sources such as social media; and
Via tracking technologies as you navigate our Sites.

II. What Type of Information is Automatically Collected through the Sites?

The Sites automatically collect some information about your use of the Sites, some of which may be Personal Information (e.g., your IP address). This data is collected via browser navigational tools, such as cookies, local shared objects (“flash cookies”), pixel tags, and similar technologies that are employed on the Sites.

Cookies are small data files that a website stores on the hard drive of the device through which a website user connects to the website. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website. To learn more about cookies, please visit http://www.allaboutcookies.org.

By visiting any of the Sites, you are deemed to unambiguously agree to its use of any cookies that you do not disable. For information regarding state opt-out rights, please see the “State Privacy Rights” section below.

We use performance and analytics firms including but not limited to Google Analytics and Google Search Console, which employ cookies and similar technologies on the Sites, so that we can compile statistics about our daily number of Site visitors, specific page requests, or other patterns of use on the Sites. To opt-out of Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout. The Sites currently do not respond to a “Do Not Track” browser signal from a visitor’s computer or other connecting device.

III. How Does MacroGenics Use the Personal Information It Collects About You?

A. We may use Personal Information for any or all of the following purposes:

1. Respond to Your Requests. To respond to your requests or to answer questions you may pose through the “Contact Us” form on the Sites or otherwise.
2. Provide our Products and Programs. To provide our products, support, and programs at your request.
3. Send You Communications. If you join our mailing list or otherwise provide your contact information to us, we may use your Personal Information to send you newsletters or other notices to inform you about our research, product development, product specifications, programs, or services that we believe may be of interest to you. You may opt out of receiving any of our commercial (promotional) communications, as described in those communications.
4. Process Your Applications. If you submit a grant application, or other type of application, we will use the information about you that you provide to process the application.
5. Enhance Our Operations. We may use Personal Information for our internal business purposes, such as to help us improve the Sites, including by requesting feedback, and for related purposes such as data analysis, audits, and identifying usage trends.
6. Product Safety. We may use Personal Information to track and respond to safety and product quality concerns, such as product recalls.
7. Clinical Studies. We may use Information for purposes of managing, staffing and facilitating clinical trials.
8. Comply with Regulatory Reporting Obligations. We may use Personal Information, including health information, to comply with our legal obligations such as adverse event reporting required by the FDA and other regulatory bodies.
9. Patient Financial Assistance Programs. We may use Personal Information, including health and financial information, to assess whether you qualify for our financial assistance programs such as our Copay Assistance Program and Patient Assistance Program.
10. Program Development. We may use Personal Information to gather information about disease states, developments in our therapeutic areas and our products and brands to continuously improve our development programs.
11. Ensure Compliance; Maintain Security. We may use Personal Information to detect, investigate, and prevent activities that may violate our policies or rules that may be otherwise illegal.

IV. With Whom Might MacroGenics Share Your Personal Information?

A. Third Party Service Providers. We may share Personal Information with third parties who provide us with services, such as those who assist us with technology, data analysis, pharmacovigilance, or marketing. We do not share information with unaffiliated third parties for their own marketing purposes.

B. Business Partners. We may share Personal Information with business partners with whom we collaborate regarding our investigational products and programs, such as scientific advisors, joint venture partners and strategic collaboration partners, specialty pharmacies, insurers, manufacturers, and healthcare professionals.

C. Acquirers or Assignees. In the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of MacroGenics or its assets, we may transfer any and all Personal Information that we collect to the acquiring party or assignee.

D. Entities Entitled Under Law. We may disclose Personal Information as we believe appropriate in the following circumstances: (i) when required by applicable law, including laws outside your country of residence; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities; (iv) to enforce the terms and conditions for use of the Sites, including this Policy; (v) to protect and defend our rights and property; (vi) to protect the interests of MacroGenics or others; and (vii) to permit us to pursue available remedies or limit the damages that we may sustain. We have no obligation to notify you of such disclosures except as required by applicable law.

E. MacroGenics does not sell Personal Information for monetary value, but certain of our digital advertising activities may constitute a “sale” or “sharing” of Personal Information for cross-context behavioral advertising with our third party advertising partners, as those terms are defined under certain state privacy laws. The categories of Personal Information that may be shared in this way include Identifiers, Internet or Other Similar Network Activity, and Geolocation Data. See further information below in the section titled “State Privacy Rights.”

V. How Can You Manage Your Personal Information That We Maintain?

To help keep your Personal Information accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct your Personal Information in our possession.

VI. How Does MacroGenics Protect Your Information?

We will take reasonable steps designed to protect the security of your Personal Information and to protect it from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should be aware that no Internet transmission is ever fully secure or error-free. In particular, email transmissions may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

VII. Third Party Links

The Sites may contain links to websites operated by parties not affiliated with MacroGenics. These linked sites are not under MacroGenics’ control and we are not responsible for the privacy practices of any such unaffiliated parties. If you provide information through any such third-party website, the information will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties.

VIII. Use of the Site by Children.

None of the Sites is directed to children under the age of sixteen (16), and we do not knowingly collect information from any children under age 16. If we discover that we have obtained Personal Information from a child under age 16, we will delete it.

IX. International Transfers of Personal Information.

Your Personal Information may be transferred, stored, or processed in countries other than your country of residence, including in the United States, which may not provide as much protection for information as the laws of certain other countries or territories.

X. How Long does MacroGenics Retain Personal Information?

MacroGenics will maintain your Personal Information as long as is reasonably deemed required for legal, contractual, or business purposes. During these periods, we will take appropriate steps to ensure that the privacy of your Personal Information is maintained.

XI. State Privacy Rights

Depending on your residence, the rights available to you may differ in some respects. MacroGenics will respond to any rights and requests in accordance with local legal regulations. In some cases, state laws require us to verify the identity of the individual submitting a request regarding their Personal Information before providing a substantive response to the request. Consistent with those requirements, and because we take the privacy and security of your Personal Information seriously, we will verify your identity by asking you to provide certain information about yourself. Once your identity is verified, we will work to provide you with your requested information in a timely manner. If you choose to empower an “authorized agent” to submit requests on your behalf, we will require the authorized agent to have a written authorization confirming that authority. We will not discriminate against you for exercising your privacy rights.

A. The California Consumer Privacy Act of 2018 (“CCPA”) provides California residents with certain rights with respect to their Personal Information. If you are a California resident, you may exercise the following rights regarding your Personal Information, subject to certain exceptions and limitations:

The right to know the categories and specific pieces of Personal Information we collect, use, disclose about you, the categories of sources from which we collected your Personal Information, our purposes for collecting or selling your Personal Information, the categories of your Personal Information that we have disclosed for a business purpose, and the categories of third parties with which we have sold, shared, or disclosed your Personal Information.
The right to request that we delete the Personal Information we have collected from you or maintain about you.
The right to request that we correct the Personal Information we have collected from you or maintain about you.
The right to opt-out of the sale or sharing of your Personal Information for purposes of cross-context behavioral advertising.
California’s Shine the Light Law also permits California residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes.

B. In addition, residents of Connecticut are entitled to exercise the following rights with respect to your consumer health data, subject to certain exceptions:

The rights to access, data portability, deletion, and correction of their consumer health data.
The right to opt-out of targeted advertising based on consumer health data.
The right to appeal any decision we make regarding your request, and to contact the Attorney General to submit a complaint.

C. For further information regarding our handling of consumer health data, and the privacy rights of Washington and Nevada residents, please review our Consumer Health Data Privacy Policy.

D. For methods to exercise your privacy rights, please see the “Contacting Us” section below. Additionally, depending on your state of residence, you may be able to communicate your opt-out request by broadcasting the Global Privacy Control (“GPC”) signal from your browser. You can learn more about the GPC signal here. Please note that if you use the GPC signal, your request to opt-out will only apply to the browser from which you broadcast the signal.

XII. Contacting Us

If you have any questions or concerns related to this Privacy Policy or wish to exercise your privacy rights, please contact us at:

MacroGenics, Inc.
Attn: Privacy Officer
9704 Medical Center Drive
Rockville, MD 20850
Phone: 301.251.5172 or toll-free at 877.206.0792
Email: dataprotection@macrogenics.com

or contact us through the “Contact Us” page on any of the Sites.

XIII. Accessibility of Policy

MacroGenics is committed to making this Privacy Policy accessible to all people. You can download and print a PDF copy of this policy HERE. If you encounter any difficulty accessing the information in this Privacy Policy or require access to it in an alternative format, please send us an e-mail or write us at our contact information set forth above in the “Contacting Us” section.